The Elms Hotel & Spa Abberley, Abberley

The Elms has a stunning building and beautiful surroundings, but unfortunately, my experience was marred by inconsistent service and a lack of attention to detail. While the food was generally good, the service during our visit was incredibly frustrating, and the room we initially received was not up to par. If improvements were made, it could really shine as a luxury destination.

The Elms is a great family-friendly hotel set in the beautiful rolling hills of north Worcestershire. The staff is exceptional, especially when it comes to accommodating kids, and the outdoor areas are perfect for little ones. However, the dining experience fell short of previous visits, feeling more like a bistro than the fine dining we once enjoyed, and there were some service inconsistencies that need addressing.

I was really looking forward to a relaxing spa day, but my experience was unfortunately marred by chaos from children everywhere, which took away from the tranquility I expected. While the hotel itself had some lovely features and the treatments were decent, the spa area was quite crowded and the noise level made it hard to relax. Overall, I felt a bit duped as the environment was far from what I anticipated. If you’re seeking a quiet retreat, this may not be the best choice during family swim lesson days.

I had an excellent family stay at this hotel, which really caters well to young children with its thoughtful amenities and facilities. The room was perfect for us, and we appreciated the quality of the food, although the service was a bit hit and miss. The gardens were lovely, but the children's play area could use some attention. Overall, it's a fantastic choice for families.

We had a wonderful time at this family-friendly hotel, with a great atmosphere and plenty of things for the kids to do. The facilities were perfect for families, and we particularly loved the spa area. The only downside was a few hiccups with our spa treatments, but overall it was a relaxing getaway. The location was peaceful, surrounded by beautiful gardens, making it an ideal retreat.